Analytics & Business Intelligence

Measurement and Systems Thinking

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Presenter

Edward D. Rothman, Ph.D.
Professor of Statistics
Director of the Center for Statistical Consultation and Research (CSCAR)

Downloads

Summary

In his presentation, Rothman discussed the critical questions of why we measure things, what we choose to measure, and how we measure them. Audience members learned:

  • The importance of thinking about data over time
  • Stratifying variables
  • Cultural issues
  • How to understand and achieve the aim of a system
  • The pursuit of process or service improvement and innovation

Rothman suggested the following resources for those who want to learn more: