Measurement and Systems Thinking
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Edward D. Rothman, Ph.D.
Professor of Statistics
Director of the Center for Statistical Consultation and Research (CSCAR)
In his presentation, Rothman discussed the critical questions of why we measure things, what we choose to measure, and how we measure them. Audience members learned:
- The importance of thinking about data over time
- Stratifying variables
- Cultural issues
- How to understand and achieve the aim of a system
- The pursuit of process or service improvement and innovation
Rothman suggested the following resources for those who want to learn more:
- U-M Center for Statistical Consultation and Research (CSCAR)
- “The Goal” by Eliyahu M. Goldratt and Jeff Cox
- “The Fifth Discipline” by Peter M. Senge
- “The New Economics” by W. Edwards Deming
- Get engaged – discovery is the best way to learn!