Key Performance Indicators (KPI)
- Yield rates
- Retention
- Voluntary staff turnover

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Business Intelligence often uses Key Performance Indicators, or KPIs, to assess current performance and to prescribe a course of action. KPIs measure business processes that directly impact an organization’s strategic objectives. For example: the number of admitted students who enroll in a program or school; or the number of donors in a fundraising initiative. Retention rate is another KPI.

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